Customer care

Electrical laboratory workstations

Customer care

Electrical laboratory workstations

We see service as a partnership. Our team of experts supports you throughout the entire lifecycle of your solutions – personally, efficiently, and with a focus on solutions.

Customer Care ELABO GmbH Mess- und Prüfgeräte

Overview of our services

Our experienced project specialists analyze your requirements and then create individual solution proposals.

We offer comprehensive operator training for the launch or integration of your solutions. Training packages tailored to your individual requirements enable your employees to operate our products safely and confidently. If our solutions are integrated into a system or a special environment, our service team is also available for telephone support.

The lifecycle service includes all services required for the secure and long-term operation of your solutions. Proactive maintenance services for hardware and software for each device are available directly from us, the manufacturer. We can also ensure a rapid supply of spare parts. The calibration of measuring and testing devices can be carried out as an in-house service - by arrangement as a bring-in service - or on site using traceable calibration standards. This puts your company in a position to achieve the highest possible reliability and availability of your quality assurance systems under economically optimal conditions.

We can provide you with measuring and testing equipment from our extensive rental and loan equipment pool at a reasonable price by arrangement. This is ideal for bridging downtimes due to maintenance or calibration work, for example. If a device is only required for individual tests over a manageable period of time, we rent our standard devices to you at favorable conditions. This is often a more economical option than buying a unit.

If your testing device no longer works as it should, then good advice is urgently needed. Our support hotline provides you with customized manufacturer support directly from trained specialists. Without wasting valuable time, the causes of failure are analyzed and assistance is provided - professionally and efficiently. Our express repair service also offers the option of having malfunctions rectified at short notice by prior appointment and courier delivery.

Contact us

We look forward to your enquiry and are happy to assist you with personalised advice and expert service.

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